As you may remember, I was having a number of Sony Viao
computer problems. Even after my grandson reformatted my computer and went
back to Texas A&M, the hard disk was still partitioned, the spell checker
was not working in Outlook Express and the Internet Explore would not
perform certain file downloads to correct these problems
(this is to only mention few).
My good friend Jerry Burk referred me to Mr. Jerry Kester,
an Arlington computer analyst
(see card below),
that services computers
on a part time basis. I called Mr. Kester and discussed my
computer problems with him. He suspected that I had a software conflict
between Norton 360 and the internet Explorer and said he could trouble my
problems, which could take an undetermined amount of time. However, Mr.
Kester recommended doing a complete computer restoration to a
configuration that would solve these problems for a fixed fee, without
using the six Sony restoration CD's, which I elected to do. I backed up
all of my files on a Flash drive and Mr. Kester came over and picked up my
computer and took it home with him so I have been without a computer for
several days again.
Based on the notes I took and my limited
computers, I will attempt to describe what
Yesterday Mr. Kester returned here with my computer. He
wiped the hard drive clean eliminating the partition in the hard drive.
This provided a single 60 GB hard disk and he doubled the size of the RAM
from 512 MB to 1024 MB, which almost double the PC's speed. He had
installed Windows XP Professional Edition as the operating system and
Outlook Express 6.0 as the e-mailer, FlashPeak Slim Browser and Internet
Explorer as the browsers, Adobe Reader 9.0, Office 97, Works 7.0, Flash
Player, Shockwave, and Java. For working with picture images, he installed
the complete Adobe Photoshop 7.0 program. For security protection and
maintenance, he installed Avast Anti-Virus
(with automatic updates),
Malware Bytes Anti-Malware
(with automatic updates),
ATF-Cleaner, Glary Utilities, Skybot-Search & Destroy, and UDfrag.
As part of his service, Mr. Kester hooked up and
interfaced the PC with my uninterruptable power supply, Samsung laser
printer, Epson color printer, Canon scanner, and Belton USB hub. He gave
me an explanation and a hand's-on walk through of each of the security
protection and maintenance programs so I would an understanding of their
function and utility. Then all of my personal files were transferred from
the Flash drive to C drive on the PC. At this point the C drive has 14.5
GB of used space and 45.5 GB of free space. I now have a very fast and
efficient PC with more than ample hard drive storage availability. Mr.
Kester left me his card shown above and said to call him if and when I
encountered a problem and needed